We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. This includes items that have not been used in any way (including being washed) and, in the case of items that have packaging, they must have their packaging intact. On receipt of the returned item we will issue a full refund or exchange. If you buy a large number of nappies that you have not tried before please just WASH AND TRY ONE. We cannot refund washed/pre-washed nappies unless they are faulty.

FAULTY GOODS
If a product you purchase from us is faulty you can return it for a full refund or exchange. Please contact us to arrange a refund or exchange. To return an item, please enclose a note giving your name, address and the reason for the return and pack the item(s) securely. If you are returning an item because of an error on our part or because it is damaged, we will be happy to refund the delivery charges incurred in sending the item to you and your costs in returning it to us.