Ordering from the Totnes Nappy Company is easy! Add items to your shopping cart as you browse the online shop, then complete checkout when you are finished.

If you would prefer to email us your order, please use the contact email address on the contact us page.

If you live in Devon in the South Hams, Teignbridge or Torbay areas, please contact us for a home nappy demo. You can see all of our nappies for yourself and place an order in person.

Please note that colours can look different on your computer screen to the original colour. We have tried to reproduce colours as accurately as possible.

Sizing and weight specifications are approximate. It is impossible to provide fitting guidance for every child. If you are unsure please try just one nappy of a particular type to try before buying many.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

METHODS OF PAYMENT

Credit Card:
If you would like to pay by Credit or Debit Card simply fill in your address details then select "Credit or Debit Card" as your payment method.
You can pay by Visa, Mastercard, Switch, Solo and American Express and payments are completely secure. Look for the golden padlock at the bottom right of your screen (or the top right if you have Windows Vista). Any credit card details you enter are transmitted over a secure(SSL) link and stored using 128-bit encryption. Nobody else will see your payment information.

Paypal:
If you have a Paypal account, you can pay directly from your balance or through a credit card linked to your account. If you would like to use PayPal simply select "Paypal Website Payments" when you reach Checkout.

Cheque:
If you would like to pay by cheque please fill in your address details and select "Cheque" as your payment method. Please print out a copy of the invoice at the end of the checkout process and send this with a cheque for the full amount made payable to The Totnes Nappy Company to:

The Totnes Nappy Company,The Loft, Langford Farm, Harberton, Totnes, TQ9 7LN

Please allow 5 working days for your cheque to clear before goods are dispatched. If we do not receive a cheque for an order that is on the system we will email you a reminder after a couple of weeks and cancel the order after a month from the order date.

All goods remain the property of The Totnes Nappy Company until paid for in full.